Privacy Policy
Your privacy is critically important to us at ABQ TV Mount. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, contact us, or schedule services such as TV mounting, wire concealment, or home theater setup in Albuquerque, New Mexico.
1. Information We Collect
- Contact Information: Name, phone number, and email address when you book appointments or request quotes.
- Service Details: Information about your TV mounting needs, property location, and service requests.
- Website Usage Data: Analytics, cookies, and similar tracking to improve our site and services.
- Communication Records: Notes from phone calls, texts, or emails with our team.
2. How We Use Your Information
- To schedule, confirm, and complete TV mounting, wire concealment, and home theater services.
- To respond to your questions, requests, or support needs.
- To send appointment reminders and important service updates.
- To improve our website and service quality (including customer reviews and testimonials).
- For marketing purposes, such as service announcements, offers, or newsletters (only if you opt in).
3. How We Protect Your Information
We implement reasonable security practices and safeguards to protect your data from unauthorized access, disclosure, or misuse. We do not sell or rent your information to third parties. Your information is only shared with trusted partners as required to fulfill your request or comply with legal obligations.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking tools to personalize your experience, analyze site traffic, and optimize our marketing efforts. You can adjust your browser settings to manage cookies as you prefer.
5. Data Retention
We retain your personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, or improve customer service.
6. Your Rights & Choices
- You may request access to, correction, or deletion of your personal information at any time.
- You can opt out of marketing communications by contacting us.
- You can disable cookies in your browser settings if desired.
7. Third-Party Services
We may use trusted third-party tools (such as Square for appointment scheduling or Google Analytics for web stats). These providers have their own privacy policies. We encourage you to review their privacy practices.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect or solicit information from anyone under 13 years old.
9. Changes to This Policy
We may update this policy from time to time. Significant changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us or email: info@abqtvmount.com.
Last updated: July 2025